Terms of service

Amelia Island Soap & Trading Company
Effective Date: October 12, 2026

Welcome to Amelia Island Soap & Trading Company! We are a small, family-run business proudly rooted in Amelia Island, Florida. We appreciate your support and are committed to providing a pleasant, secure, and enjoyable online shopping experience.

By visiting our website, www.ameliaislandsoapco.com, or purchasing products from our online store, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General Information

Amelia Island Soap & Trading Company operates an online retail store offering thoughtfully selected soaps, bath and body essentials, fragrances, skincare products, jewelry, and coastal-inspired gifts.

Our online store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services to customers.

By using our website, you agree to comply with these Terms of Service and all applicable laws and regulations.

We reserve the right to update, modify, or discontinue any portion of our website or services at any time, subject to applicable law.

2. Products and Availability

We strive to provide accurate product descriptions, photographs, pricing, and availability information.

Please note:

  • Product colors may vary slightly depending on your screen settings.
  • Product packaging, fragrances, ingredients, and availability may change based on supplier updates.
  • All products are subject to availability.
  • We reserve the right to limit quantities or discontinue products.
  • We may correct product descriptions, pricing errors, or other inaccuracies.

If an item becomes unavailable after you place an order, we will contact you regarding available options, including a refund for the unavailable item.

3. Pricing and Payments

All prices are listed in U.S. dollars unless otherwise indicated.

Applicable sales taxes, shipping charges, and other fees will be calculated and displayed during checkout.

We reserve the right to change prices without prior notice. Price changes will not affect orders that have already been accepted, except as permitted by applicable law.

Payments are processed through Shopify and its supported payment providers.

By submitting an order, you represent that you are authorized to use the selected payment method and that the billing information provided is accurate.

4. Orders and Order Acceptance

After placing an order, you will receive an email confirming that your order has been received.

An order confirmation does not necessarily mean your order has been accepted or shipped.

We reserve the right to decline or cancel orders for legitimate reasons, including:

  • Product unavailability.
  • Suspected fraud or unauthorized transactions.
  • Incorrect pricing or product information.
  • Incomplete or inaccurate shipping information.
  • Orders that violate applicable laws.
  • If we cancel an order after payment has been collected, we will issue a refund for the canceled items.

5. Shipping and Delivery

We ship orders according to the shipping options available during checkout.

Customers are responsible for providing accurate and complete shipping information.

Shipping rates, available delivery methods, and estimated delivery times are displayed during checkout or explained in our Shipping Policy.

Delivery estimates are not guarantees. Delays may occur due to weather, carrier operations, holidays, or circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

6. Returns, Exchanges, and Refunds

We want you to be happy with your purchase!

We accept eligible returns within 30 days of delivery, provided products are unused, unopened, and in their original packaging.

For health and hygiene reasons, opened or used personal care products generally cannot be returned unless they arrived damaged, defective, or incorrect.

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery so we can review the issue and arrange an appropriate resolution.

All returns and refunds are subject to our published Return & Refund Policy and applicable consumer protection laws.

To request assistance, email ameliaislandsoapco@gmail.com.

7. Product Use and Safety

Our products are intended for use according to their individual labels, descriptions, and instructions.

Customers should carefully review product ingredients, warnings, and directions before use.

Please note:

  • Discontinue use of any product that causes irritation or an adverse reaction.
  • Individuals with known allergies or sensitivities should review ingredient information before purchasing or using a product.
  • Keep products out of reach of children when appropriate.
  • Bath and shower products may create slippery surfaces. Use caution and follow all product safety instructions.
  • Aromatherapy Shower Bombs should be placed on a secure, elevated surface rather than directly on the shower floor to reduce slipping hazards.
  • Our bath, body, and skincare products are not intended to diagnose, treat, cure, or prevent medical conditions unless expressly authorized and labeled for such purposes.

For questions about medical conditions, allergies, or product suitability, consult a qualified healthcare professional.

8. Intellectual Property

All original website content, including text, graphics, logos, photographs, branding, and design elements owned by Amelia Island Soap & Trading Company, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our original content without prior written permission, except as permitted by law.

Product names, photographs, trademarks, and other materials belonging to third-party brands remain the property of their respective owners.

9. Acceptable Website Use

You agree not to use our website for unlawful, fraudulent, or unauthorized purposes.

You may not:

  • Attempt to interfere with website security or functionality.
  • Submit false or misleading information.
  • Use automated systems to disrupt website operations.
  • Upload malicious code or harmful content.
  • Violate the intellectual property rights of our business or others.
  • We may restrict access to our website when reasonably necessary to protect our business, customers, or systems.

10. Third-Party Services and Links

Our website may include links to third-party websites, payment providers, social media platforms, and other services.

We are not responsible for the content, policies, or practices of independently operated third-party websites.

Your use of third-party services may be subject to their separate terms and privacy policies.

11. Privacy and Personal Information

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy, which explains how personal information may be collected, used, disclosed, and protected.

Please review our Privacy Policy for additional information.

12. Disclaimer of Warranties

We make reasonable efforts to provide accurate information and maintain a functional, secure online store.

However, to the extent permitted by applicable law, our website and its content are provided on an "as available" basis without guarantees of uninterrupted or error-free access.

Nothing in these Terms excludes warranties, consumer protections, or other rights that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Amelia Island Soap & Trading Company will not be liable for indirect, incidental, special, or consequential damages arising from use of our website or services.

Nothing in these Terms limits liability that cannot legally be limited, including liability arising from conduct or product-related obligations for which limitations are prohibited by law.

14. Changes to These Terms

We may revise these Terms of Service periodically to reflect changes in our products, business operations, website features, or legal requirements.

Updated terms will be posted on this page with a revised effective date.

Changes will apply prospectively unless otherwise permitted by law.

15. Governing Law

These Terms of Service are governed by the applicable laws of the State of Florida, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

16. Contact Information

If you have questions about these Terms of Service, an order, or our products, please contact us.

Amelia Island Soap & Trading Company
Fernandina Beach, Florida, USA
Email: ameliaislandsoapco@gmail.com
Website: www.ameliaislandsoapco.com

Thank you for supporting Amelia Island Soap & Trading Company. We're grateful for the opportunity to continue sharing thoughtfully selected products and a little coastal luxury with our customers!